Felha-Party & Game Privacy Policy
Last Updated: June 11, 2026
Welcome to Felha! This Privacy Policy is formulated by the Platform Team to explain how we collect, use, store, share, and protect your personal information when you register, log in, visit, or use the Felha application and its related interactive services. Please read this policy carefully and thoroughly understand it before using our services. By choosing to use this platform, you acknowledge, understand, and accept all the terms written herein.
Privacy Policy at a Glance
- Information Collection: We collect information you voluntarily provide (such as basic account profiles and published content) and necessary data automatically generated by the system (such as device identifiers and network logs).
- Core Purpose: Your data is strictly used to provide real-time voice chat, maintain account and asset security, optimize the user interface experience, prevent token fraud, and ensure users meet the legal adult age requirement.
- Data Sharing: We share necessary data with entrusted technical service providers only within the minimum scope required to deliver core functions (such as real-time audio/video and instant messaging). We never sell your personal data to any independent third party.
- User Control: You possess full rights over your data, including the rights to access, rectify, export a copy, and voluntarily cancel/delete your account.
- Minor Protection Redline: This platform strictly prohibits any minors under the age of 18 from registering or using our services.
Information Collection
To provide a stable, safe, and rich voice-chat and interactive entertainment experience, we adhere to the principles of "lawfulness, fairness, necessity, and minimization," and collect the following necessary personal information with your informed consent:
Account Registration & Third-Party Login
When you choose to register or log in via third-party social platforms, we collect your basic profile information to initialize your account. This includes your unique third-party account identifier (e.g., Google ID, Facebook ID), profile nickname, and avatar picture. This data is utilized solely to automatically create your account profile and securely synchronize your login status.
User-Generated Content (UGC)
When you upload an avatar, share moments (Yawmiyat), post comments, or participate in room interactions, we store the images, audio, and text content you voluntarily submit.
Customer Support & Complaint Records
When you contact our support team or submit feedback, we collect your contact information and the communication details you provide. To maintain community order and resolve user disputes, this information explicitly includes your complaint logs against other users, as well as the history of complaints filed against you by other users and the corresponding communication evidence.
Device and Log Information
To ensure normal app operations, prevent malicious token fraud, execute multi-instance detection, and conduct regional risk control, the system automatically collects necessary device and log information. This includes:
- Device model, Operating System version, network type and connection status, application version, and system crash logs.
- Page access duration and navigation paths, in-room click behaviors, and Unique Device Identifiers (such as Advertising Identifiers [GAID/AAID], device serial numbers, and system-assigned unique tokens).
We may process your Internet Protocol (IP) address based on risk control and security needs to identify geographic locations at the country and city levels, but we do not store your raw network location in our system.
Device Permissions & Microphone Disclaimer
We request Camera, Photo Album, and Microphone permissions only when triggered by explicit user interactions:
- Camera & Photo Album: Required to capture photos or select pictures for avatars, moment posts, or image transmissions.
- Microphone & Audio Stream Disclaimer: Required for real-time voice chatting, hosting rooms, and mic-slot interactions. You explicitly acknowledge and agree that your voice audio data is transient data, which is encoded and transmitted strictly in real-time communication. The platform and its audio/video technical service providers will never record or permanently store your real-time voice outside of this core functionality.
Information Usage and Supreme Disposal Right over Content Risk Control
We utilize collected information strictly to fulfill our service commitments, manage user authentication, optimize product experience, and maintain community safety. We do not sell or monetize your data to independent third parties.
To prevent the dissemination of prohibited content—including obscenity, violence, gambling, hate speech, harassment, suspected fraud, and child sexual abuse and exploitation—the platform enforces a zero-tolerance policy against any objectionable content and misconduct. You explicitly authorize the platform and its entrusted content moderation teams the right to conduct legal compliance reviews and risk identification on all content published or transmitted within the platform (including text, images, real-time room audio streams, and interactive behaviors). Upon detection of any violations, the platform reserves the supreme right to unilaterally take severe punitive measures, including removing the violating content, restricting account features, confiscating illegally obtained virtual assets, permanently banning the account, and directly blocking the device identifier.
Data Sharing and Third-Party SDK
To optimize our services, ensure system stability, and provide seamless real-time features, we integrate specific third-party Software Development Kits (SDKs). These providers act strictly as our technical service contractors or data processors, handling specific data only under our instructions and within the scope of this Privacy Policy. You are not required to establish independent legal relationships with them. Below is the detailed index of these processors' deployment purposes and privacy links:
- ZEGO Real-Time Engagement Data Processor: Powers our core interactive multi-guest mic slots, background music mixing, and voice chatrooms. Data collected includes device model, OS version, network type/connection status, IP address, and transient real-time audio stream data during active sessions. Audio data is strictly processed transiently to sustain streaming and is never recorded or permanently stored on servers.
- Tencent Cloud IM (Instant Messaging) Data Processor: Supports in-app chat features, text-based private messaging, text chat within voice rooms, bullet comments (Danmaku), and the real-time delivery of system notifications. Data collected includes your unique user identifier, device information, network type, IP address, and transient text/image message content.
- Facebook SDK Service Provider: Provides an alternative option for fast registration and one-click login via Facebook accounts. Data collected includes public profile information (third-party unique account identifier, profile nickname, avatar picture) and device advertising identifiers.
- Google Firebase: Supports one-click login via Google accounts and securely processes in-app gold coin purchase transactions through the official Google Play Billing system. We do not access, collect, or store your credit card numbers or payment passwords.
- Infrastructure Analytics & Crash Reporting Processor: Monitors app performance, tracks system crashes, and analyzes user interface (UI/UX) interactions to diagnose system defects. Data collected includes device model, OS version, network status, unique device tokens, and crash logs.
- Beijing Shuzilm: https://www.shuzilm.cn/privacy
Data Storage and Cross-Border Transfer
Storage Location
The personal information we collect from users will be securely stored on cloud servers located in Frankfurt, Germany.
Cross-Border Data Transfer and Safeguard Mechanisms
When transferring or accessing data across borders, we strictly adhere to applicable global data protection regulations. We implement robust compliance mechanisms, including executing Standard Contractual Clauses (SCCs) approved by regulatory authorities, utilizing advanced data encryption in transit and at rest, executing strict access controls (the principle of least privilege), and performing data anonymization to ensure your personal data receives an equivalent standard of protection globally.
Purpose of Cross-Border Transfer
To deliver premium global interactive voice-chatting experiences, provide reliable text routing via cloud instances, synchronize and safeguard your account asset information, and coordinate with overseas technical teams for routine system maintenance, your personal information may be accessed, stored, or processed from infrastructures or teams located outside your country of residence.
User Rights and Account Cancellation Terms
You possess full rights regarding your data. You can access, update, or edit your nickname, avatar, and profile information inside the app at any time. You also enjoy the right to request a copy of your data (data portability) and the right to lodge a complaint with your local data protection regulatory authority.
Account Deletion Paths
- In-App Autonomous Path: Go to the [Me] page -> tap [Settings] -> select [Delete Account], and complete the permanent cancellation via the double-confirmation pop-up window.
- External Appeal Path: If you have already uninstalled the application, you can directly use your registered email address to send an application to our official support email ([email protected]) to request the deletion of your account and the erasure of your data.
Cancellation and Deletion Terms (Core Assets & Risk Defense)
⚠️ 1. Loss of Virtual Assets
Once your account is successfully cancelled and deleted, all virtual assets remaining within the account—including but not limited to virtual currency (gold coins) and virtual props (gifts, badges, aristocratic privileges, etc.)—shall automatically become invalid and completely cleared. Under no circumstances will the platform provide refunds, compensation, or restorations.
🛡️ 2. Statutory Retention & Anti-Fraud Delayed Deletion
Upon account deletion, we will delete or anonymize your personal information. However, in order to fulfill legal compliance, financial auditing, anti-money laundering, dispute resolution, and anti-fraud auditing obligations, the platform reserves the right to securely retain necessary transaction records and system logs within the minimum necessary period permitted by applicable laws and regulations. Upon expiration of the retention period, we will completely erase or anonymize the relevant information in accordance with the law.
Intellectual Property & Notice-and-Takedown
If you believe any content on this platform infringes your copyright, trademark, or other legitimate intellectual property rights, please contact our Designated Agent ([email protected]) with a description of the copyrighted work, the specific location of the infringing material on the platform, your contact information, and a lawful statement made under penalty of perjury that you are the owner or authorized representative. We will promptly handle valid takedown notices.
Protection of Minors
Absolute Age Restriction: This platform is strictly intended exclusively for adult users who are at least 18 years of age. Minors under the age of 18 are strictly prohibited from registering, logging in, or using this application and any of its interactive services under any circumstances.
Guardian Green Channel: We maintain an extremely strict stance regarding child safety. If a parent or legal guardian discovers that a minor under their custody has bypassed controls to use this platform, the guardian can immediately lodge an appeal via our official email ([email protected]). Upon receipt and verification of the parent's request, we will open an emergency green channel to prioritize the demand, immediately terminate the minor's account, and completely erase and shred all associated data from our servers.
Special Matters & Public Space Disclaimer
This platform provides public interactive services, including group voice chatrooms, personal spaces, content publishing, and public comments.
You shall be solely responsible for any information you publish in these public areas, as it becomes public information. To the maximum extent permitted by law, the platform shall bear no legal liability for any privacy risks, property losses, personal injuries, or disputes arising from your voluntary disclosure of information in public spaces, or from other users capturing screenshots, recording audio, reposting, or maliciously disseminating the text, images, or mic-slot voice content you shared in voice rooms or public areas.
Updates to This Privacy Policy
We may revise this Privacy Protection Statement at any time. In the event of significant adjustments, we will notify you by publishing announcements in prominent positions or through in-app interface notifications/pop-up prompts.
Governing Law and Jurisdiction
The formation, validity, interpretation, performance, and dispute resolution of this Privacy Policy shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law principles. Any dispute, controversy, or claim arising out of or in connection with this Privacy Policy or the use of platform services shall be submitted to the exclusive jurisdiction of the competent courts in Hong Kong for resolution via litigation.
Contact Us
If you have any questions, comments, suggestions regarding this Privacy Policy, personal information processing, or data security requests, please reach out to us at our official contact email: [email protected].